FAQ's - Frequently Asked Questions
What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move? This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move? This refers to a move of more than 100 miles within the same state.
Do I need to provide lunch for my movers? Your moving professionals will need to eat at some point during the day. You don’t need to provide lunch, although doing so will reduce the time they require to drive to and from a local restaurant which will save you money.
Do I have to empty all of my filing cabinets? Metal filing cabinets with 2-drawers can be left full, but you should empty the top 2 drawers of a 4-drawer cabinet. You should also completely empty all lateral file cabinets and all drawers of a wood cabinet.
How will my movers know which items to take and which ones should be left? Make sure you clearly indicate to your packers and movers which exactly which items should be moved and which should stay behind. Mark all boxes appropriately and if possible, designate a separate area for items that should stay.
What is long carry? You may be charged an additional fee if the moving van can’t come within a certain distance from the entrance of your destination. This is generally 75 feet, but you need to check with your particular moving company.
What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details.
Can I leave my clothing in dresser or chest drawers? You can leave lightweight clothing such as blouses, lingerie, shirts and sweaters in drawers. However, don’t leave heavy items such as sheets, table linens or books in drawers because they damage the furniture. Also remove any valuable or fragile items before the move.
What is freight service? Freight service is cheaper than a full-service move because movers transport your items to your destination and leave them at the doorstep of your new home. All your items must be boxed in advance, and movers won’t wrap individual pieces of furniture.
What is third party service? This is a service contracted out to people other than the movers. It may include waterbed service, household cleaning or appliance servicing.
What is a non-binding estimate? This is an estimate based on the moving company’s previous experience with similar moving jobs to yours and it’s subject to change.
Can I pack and move some smaller items before the movers arrive? Yes, you should spend your time packing boxes and have friends and family members spend their time carrying the boxes to the moving truck.
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